Sales Operations Administrator

Full Time Sales Intermediate

We are looking for a qualified Sales Operations Administrator to join our rapidly expanding sales team. Our fast-growing team is on a mission to protect small and mid-size enterprises (SMEs) from the grip of cyber security threats targeting their operations and enabling proactive action to build a stronger security defense.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we want to meet you!

Responsibilities

As a member of our growing Sales team, you will:

  • Working collaboratively with global sales and external partner teams to create quotations, generate and process orders
  • Ensuring timely and accurate CRM updates including account information and Partner pipeline forecasts
  • Co-ordination of RFP, RFI requests including management of process
  • Collaborating with finance team on invoicing and subscription inquiries
  • Administering partner tools, including Partner Portal
  • Enablement of partner ecosystem by driving automation, processes, and implementation of solutions
  • Performing data management and assisting with reporting
  • Assisting with organizing sales events such as Sales Kick-Off and quarterly updates

The ideal candidate will have:

  • 3-5 years’ experience supporting global sales and partner teams
  • Post-secondary degree in Business Administration or related discipline
  • Experience working with international partner ecosystem
  • Extensive MS Office skills
  • Experience with Partner Relationship Management tools
  • Experience with Microsoft Dynamics or other Customer Relationship Management Tools
  • Strong communication and time management skills
  • Excellent organization skills, ability to execute multiple initiatives and deliver against deadlines
  • Drive to succeed and participate in the growth of a fast-paced company
  • Bilingualism in English and French an asset

Field Effect is an equal opportunity employer. If you need assistance and/or a reasonable accommodation during the application or the recruiting process, please let us know.

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