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Data Privacy

List of Sub-Processors

Field Effect Security Ltd. or Field Effect Software Inc., as applicable, uses the following sub-processors in support of the Services: 

Subprocessor Name

Processing Location

Purpose for the Transfer

Type of Data Transferred

Field Effect Software Inc. (where the contracting entity is Field Effect Security Ltd.)

Canada

Inter-company

IP address, name, title, email

Canada Internet Regulatory Authority

Canada

Optional component for Covalence MDR

IP address, DNS requests

Google Cloud Canada Corporation and its Google Cloud Platform Subprocessors. Google, LLC

Canada/US

Data Hosting Services; API services

IP Address, name, email

DigitalOcean, LLC a list of which is available as indicated at at https://www.digitalocean.com/legal/data-processing-agreement

US

Cloud services – storing, hosting, processing services

IP address, encrypted endpoint and network data

Microsoft Corporation

US/Canada

365 Infrastructure (Email and data hosting services, order processing and storage)

IP Address, name, title, email, address

Amazon Web Services

US

Virtual infrastructure to support professional services

IP address, name, email

Freshworks Inc.

US

Operational ticketing function

IP address, name, email

Twilio Inc.

US

SMS notification

Mobile phone number, name

ZoomInfo Technologies LLC

US

Sales operations data, marketing data, contact centre

IP address, name, email