* Please note that Covalence is now called Field Effect MDR.
Ottawa, ON (November 4, 2022) – Field Effect, a global cybersecurity company specializing in intelligence-grade protection for small and medium organizations, today announced that it has been recognized as a gold medalist and leader in the October 2022 Data Quadrant report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users, and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
SoftwareReviews named Field Effect Covalence a gold medalist as it received a 9.5/10 composite score, which represents the complete and aggregated satisfaction score from end users. Business Value Created, Quality of Features, Vendor Support, Ease of Administration and Ease of Implementation were amongst the strongest capabilities associated with Field Effect Covalence, resulting in a 100% Plan to Renew reported by their users. Field Effect Covalence also secured the highest satisfaction scores in a variety of areas representing product features including:
- Use of the MITRE ATT&CK Framework
- 24/7 Security Monitoring
- Risk Scoring & Remediation Act
- Standardized Playbooks
- Compliance Reporting and Archival Mechanisms
- One-click Remediation
Field Effect Covalence also received a high Emotional Footprint score of +99, receiving high scores around enabling productivity, enhancing performance, and saving time from a service and product experience perspective.
The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it includes aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.
“We are thrilled to see these positive reviews from our clients," said Matt Holland, the Co-Founder, CEO, and CTO at Field Effect. "Our whole focus is on delivering value, and to hear directly from happy customers not only validates our mission but serves as additional motivation to continue with this level of service.”
About SoftwareReviews Data Quadrant Awards
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at https://www.softwarereviews.com.
About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
About Field Effect Covalence:
Built from the ground up to detect and respond to abnormal behaviour on endpoints, cloud services, and networks, Covalence MDR is a holistic cyber security solution that delivers visibility into the threats and risks facing your business—giving you the advantages of automated cyber security, backed by human intelligence. No matter the size of your team or where they work, Covalence extends across your entire IT infrastructure. It pinpoints the cyber threats and vulnerabilities targeting your business and delivers the information you need to respond—all from one user-friendly platform.
Field Effect contact:
Libby Robinson, Director of Product Marketing (lrobinson@fieldeffect.com)
