The Overview
The City of Roberval’s 11,520 residents rely on services provided by city staff—so cybersecurity has been a top concern for city staff.
Personnel were looking for ways to actively secure critical infrastructure and data. In 2020, IT manager Jean-Philippe Martel was given a mandate to seriously strengthen the city’s protections for digital assets and information.
He chose Field Effect Covalence®.
The Municipality
Found on the southwestern shore of Lac Saint-Jean in Quebec, the City of Roberval is the primary service center for the region. Home to the Hôpital Hôtel-Dieu de Roberval and the seat of the Roberval judicial district, the city’s 11,520 residents rely on municipal services every day.
The Challenge
Municipalities everywhere face a growing number of cyberattacks, and the City of Roberval is no exception.
Public infrastructure and data are appealing targets to attackers due to the limited resources and legacy IT systems municipalities often work with.
Increased hacker automation has also enabled hackers to target more users and devices than ever before with minimal effort.
Finally, Martel and city staff needed to address these challenges in a cost-effective manner so they could focus on continuing to deliver vital city services.
The Solution
The City of Roberval approached PG Solutions, a leading IT company focused on delivering smart solutions for municipalities and government agencies, for a demonstration of Field Effect Covalence.
With Covalence, PG Solutions was able to deliver a truly end-to-end managed detection and response (MDR) service, backed by trusted human intelligence.
