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Case Study | ICTC

ICTC chooses Cyber Range, transforms its cyber security training programs

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Industry

Not-for-profit

Business Need

Improve the delivery and expand the reach of ICTC’s CyberDays and other cyber security educational programs.

Solution

Field Effect’s Cyber Range® training and simulation platform.

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The Results

  • Enabled an effective and secure transition to a virtual cyber security training environment.
  • Improved efficiencies in program delivery by 100% and reduced time required by teachers and IT teams by up to 80%.
  • Gained an effective tool to expand ICTC’s reach, engage more students, and advance cyber security learning.

The biggest gap in a lot of IT and cyber security courses is the lack of real-time interaction and reliance on static content. That’s something we’re trying to change.

The Overview

Training tomorrow’s workforce in cyber security skills and roles is a critical focus for the Information and Communications Technology Council (ICTC).

When COVID-19 lockdowns began, the Ottawa-based non-profit needed a better way to deliver virtual and realistic cyber security learning. After evaluating webbased training solutions, ICTC chose Field Effect’s Cyber Range® training and simulation platform.

The Company

To prepare Canada for the challenges of the digital economy, ICTC conducts research and develops solutions to help Canadians take advantage of the fast-evolving future.

Through initiatives like CyberDays and CyberTitan, ICTC provides hands-on cyber security training and competitions that help K-12 students learn cyber security skills, roles, and requirements.

The Challenge

According to Steve Abouldahab, Digital Skills Education Lead, ICTC’s challenge was deploying its virtual training programs effectively without requiring a lot of time from teachers and IT teams.

With coordination between teachers and IT, a single CyberDays event could take up to five hours to set up. While in-session, many times the training images wouldn’t load properly, causing more delays or interruptions.

Steve needed a web-based training solution that was easy to manage and could deliver the realism to elevate ICTC’s training programs.

The Solution

Steve chose Field Effect’s Cyber Range platform and the difference was dramatic. “Now students can log in from home, get started right away, and pick up anywhere they left off without obstacles. If they accidentally delete a key file, you can reset the starting stage with just a click without going back to square one,” says Steve.

He was also impressed by the ability to reuse, repeat, and retrain. When ICTC ran into issues in the past, the team would have to start again, download the virtual private network, initialize the virtualization, and more.

Now Steve can advance the training experience, adding challenge to the scenarios as well as tracking and evaluating results.

The Results

  • Enabled an effective and secure transition to a virtual cyber security training environment.
  • Improved efficiencies in program delivery by 100% and reduced time required by teachers and IT teams by up to 80%.
  • Gained an effective tool to expand ICTC’s reach, engage more students, and advance cyber security learning.

Field Effect Cyber Range has transformed our cyber security training and learning experience. We can now offer a secure virtual environment, accommodate student needs, manage the trainings in real-time, and easily deploy it when we need it.

Steven Abouldahab
Digital Skills Education Lead – ICTC

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