The Ottawa Sports and Entertainment Group chooses Field Effect MDR, builds modern cybersecurity defense

The Overview

Headquartered at TD Place stadium and arena complex at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) owns and operates the Canadian Football League’s REDBLACKS and the Ontario Hockey League’s Ottawa 67s.

Joining OSEG in 2014, Director of IT Pete Chamberlin helped build OSEG’s first IT network. After a ransomware incident several years ago, Pete needed better visibility of cyber threats targeting OSEG’s operations. He chose Field Effect MDR.

The Company

Creating the best sports and live event experiences for Canada’s capital city may sound like a daunting goal. But OSEG makes it look easy.

Through a partnership formed with the city of Ottawa, OSEG not only owns and operates the REDBLACKS and 67s, the organization also manages and operates all of the facilities at Lansdowne Park — a vibrant district that includes live, work, and play areas with a 40-acre park.

The Challenge

For Pete, the ransomware incident was a wake-up call. He realized he needed a much better view of everything that was happening in his network.

While OSEG’s network perimeter was protected through a firewall and there were backup and recovery services in place, he lacked comprehensive cybersecurity. He needed the technology, tools, and support that would provide the visibility to stay ahead of cyber threats.

The Solution

After seeing a demo of Field Effect MDR, Pete was sold.

“Once we started using Field Effect MDR, the difference was immediate,” he says. “Through the ARO alerting and reporting, I can see what is urgent and have the confidence there are cybersecurity experts by my side identifying and recommending the best actions to take.”

Field Effect MDR also eliminated risk from potential software vulnerabilities. “We don’t always have the time to track all software vulnerabilities, patches, or new versions of software needed. This is where Field Effect MDR provides a big advantage. Using Field Effect MDR, we now have that insight and can manage the patch or the update.”