05.10.2020 How cyber security broke the buyer

by Julian Attlee

For too long, SMEs have been at the mercy of sizeable cyber security vendors who grew up in the enterprise space. And I speak from experience…

You’ve heard the standard cyber security sales pitch a thousand times before — probably even fallen victim to it half a dozen times. All without seeing the results you had expected and hoped for.

Why shouldn’t you be hesitant or wary of buying new security products?

There’s no doubt that cyber security is a growing  industry. But buying more products does not guarantee your solution will be secure, cost-effective, or even user-friendly.

The root of the problem

Unfortunately, because cyber security is so necessary, the industry tends to fall into the ‘sales monster’ trap, where sellers are constantly chasing revenue instead of focusing on what your business actually needs.

How do I know this to be true? In a previous life, I was on a sales team who viewed revenue as the bottom line and helping our clients as an added bonus.

Many vendors are trained to absorb as much budget as possible by selling their components of cyber security solutions — not always painting the whole picture. Moreover, they focus on individual frameworks within the space rather than the complete system.

Think of it a bit like buying a desktop computer. Sellers spend years learning how to get you to buy a mouse for the cost of the whole desktop. For the buyer, the result is almost always needing to go and buy the rest of the equipment.

This type of selling unfairly targets individuals who don’t have a thorough understanding of all the ins and outs of sophisticated cyber security technology and techniques (or a designated IT team).

You know you need to strengthen your network and endpoint security. You know you need to up your game when it comes to threat detection and response. And you know your cloud security could use some work. The challenge is finding a simple, reasonably priced, and all-encompassing cyber security solution for your business.

So, what’s the answer?

Many believe a complete solution comes down to spending more. We now live in an inherently digital world with more connected devices and networks than ever before. There’s no doubt that a higher level of threat intelligence and robust cyber security solutions are needed to protect an exponentially larger attack surface.

But spending more is not a luxury that all small and mid-sized enterprises have. Plus, while security spending has gone up, security breaches are also on the rise. Clearly, spending more on the same solution isn’t fixing the problem.

Instead, we need to rethink how we approach cyber security, shifting the conversation from individual components to the bigger picture. The sales process should be driven by a mutual goal and result — not just the seller trying to maximize their revenue by squeezing every last drop out of the buyer’s budget.

What we need to be doing is discussing and educating people to consider cyber security as a whole instead of prescribing to analytical frameworks. Those frameworks and quadrants put us in buckets, which is fine for infrastructure, cloud and SaaS platforms that solve an understood problem.  But that structure is clearly not working for the cyber security sector… the bad guy is still winning after a quarter of a century of endeavour.

I believe SMEs are currently at the mercy of a numbers game.  The enterprise grown technologies/services HAVE to treat you like a transaction in order to achieve their desired enterprise-level financial incentives when selling to you and your fellow business owners.

Are you JUST another transaction?

When it comes down to it, cyber security is complex, but that doesn’t mean your toolkit has to be. Solutions that offer complicated or difficult user experiences won’t result in improved endpoint or network security. This is why tools need to be easy to implement, adaptable to the latest security threats, and mix well with existing tools or platforms.

Field Effect is passionate about protecting businesses from cyber threats. This is exactly why we designed our Covalence threat monitoring system – to provide enterprise level cyber security at a price that makes sense for SMEs. We provide advanced, integrated cyber security threat detection, incident monitoring, and compliance in one platform for small to medium sized businesses and IT service providers.

The Field Effect team brings decades of experience securing complex, ever-changing security environments. I’m proud to say I’m part of a company committed to empowering businesses to build more secure operations by creating stronger networks, improving proactive response, and increasing efficiency through an end-to-end approach.

To stay informed about cyber risks and ways that the Covalence threat monitoring and detection platform can improve your cyber security, sign up for our newsletter below.

Cyber Security News and Updates

The Field Effect Newsletter



 

Request Demo

Fill out the form and we will send you details about our demo.

 
  • Get Covalence Cloud Now

    Protect your company today

    REQUIRED *
  • Let us know what Cloud Services you have
  • By clicking the button below, you agree to the Field Effect terms and conditions

  • This field is for validation purposes and should be left unchanged.
 
  • Sign up

    Get your free 30-min assessment with a cyber security pro to help you understand your security needs

  • This field is for validation purposes and should be left unchanged.
 
  • Sign up

    Get your free 30-min assessment with a cyber security pro to help you understand your security needs

  • This field is for validation purposes and should be left unchanged.
 

Send Us A Message

Fill out the form and we will get back to you!

 

Think you are ready?

We are always on the look-out for amazing people. Think you are one of them? Complete the form here!

  • Accepted file types: pdf, jpg, png, doc, docx.

Solutions

Field Effect’s experience has taught us that every organization is different – different workflows, different personnel and different threats.

Products

We believe in modularity, simplicity and effectiveness. Our expert developers have lived the challenges you want solved. Build and operate more secure and resilient networks with Field Effect Software.

Company

We are proven leaders in the development of network application solutions, low level systems development, and cyber security analytics.

Partners

Partner with Field Effect and gain the cyber security solutions, services, and support to secure your customer’s operations, drive client success, and realize profits.

Careers

We’re always looking for highly-skilled security and engineering professionals to join our team…

Contact

Field Effect Software helps strengthen the IT security operations of organizations large and small. We understand that different organizations face different challenges, and we’re incomparably qualified to match the perfect solution to your unique challenges. Drop us a line, we’d love to help.

COVID-19 – A message from our Chief Operating Officer